1)1-3 Days lead time will be necessary after we confirmed receive your payment.
2)Please provide correct address after your payment within 1-2 days; otherwise, we will ship your item based on your Escrow address, so make sure it is correct.
3)DHL, TNT, Fedex, UPS, Air Cargo, Registered Mail are all supported, if you want to use any of them please contact us before you make the payment, because there will produce other fees. Normally, it takes 20-50 business days for arrival by Air Mail, and takes 3-10 business days by Express.
Method of payment
1.We only accept Escrow,Credit card,Western Union.
2. The custom duties, local taxes and charges are not included in the items price or shipping fee. It is buyer’s responsibility, but we will try our best to cooperate with you to solve it smoothly, and offer any free documents, if there is any cost, it will be buyer’s responsibility.
Only defective product will be offered exchange.
Defective products must be returned within 30 days from the date you placed your order.
It may take up to 7 business days to process your return after we receive your product.The buyer is responsible for all further shipping fees.
1)Your Feedback is really important for us, please take a few seconds to give a great feedback if you are satisfied with our products and services, thank you very much !!
2)We always offer the lowest price for best goods and service to you.
3) Please contact us before give neutral(3 stars) or negative(1-2 stars) feedback.We will try our best to solve the problem and give you a happy shopping mood here. Thanks a lot!
1)If you have any question, please don’t hesitate contact us!
2)We will reply you as soon as possible.but please allow delay reply for non-business day.
Thanks for your visiting, good luck for both of us.
Buyer Reading :
1. The shipping takes about30-60 business days . Please keep your patience .
2. if you still not get your order after 50days ,please contact us, we will extend the delivery date for you .
Don’t open a dispute within 60 days , if you still have not received this parcel after 60 days ,
Plese let us know ,
Note : when you made a payment , it’s means that you agree with this agreement
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of My Beauty (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mybeautygood.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
you are a very good store I have received finally my order and everything is ok so thank you very much I really appreciate
2 Feb 2020 17:17
The product is excellent and is equal to the publication. Super recommended.
30 Jan 2020 21:33
Ordered 31 Dec 19 arrived in mailbox 31/01/19 one month to the day. The foils are pretty lace, I measured a few random, all are 100cm or slightly over all the laces are different, a few are quite similar. The foil works well with an air drying glue, have not tried with a gel foil glue.
30 Jan 2020 10:19
In the case so far I have not tried packed in a box very cool and convenient. Thank You
27 Jan 2020 15:26
They have arrived in good condition, well protected by the bubble wrap. Fast shipping order 12-1 and received 27-1. They're very pretty. Just need to try.
22 Jan 2020 04:34
21 Jan 2020 21:59
Chic drawings, cut off perfectly, thanks to the store for the fast delivery!
19 Jan 2020 01:22
Not tried yet seems good
19 Dec 2019 08:31
Came in a beautiful package, neatly folded. beautiful quality. not yet used.
1 Oct 2019 03:24
The drawings are chic, i hope they will be printed on hurray.