We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of My Beauty (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mybeautygood.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Belarus is almost a month. Delivery without damage. the bottle with serum is well packed, the box indicates the shelf life. Very comfortable pipette for applying serum, there is a light medicinal smell, not thick, well applied, quickly absorbed and almost not felt on the skin. Perfectly suited for my very dry and problem skin. Thank you store!!!
16 Nov 2019 05:45
Kremo dėžutė mažytė, bet kremas SUPER! Ačiū:) Tikrai Dar užsisakysiu. Rekomenduoju:)
12 Nov 2019 11:24
It came before the said AH Peru, very well packaged and careful I leave my face soft and beautiful
12 Nov 2019 06:34
Delivery a little more than a month. The store himself contacted me to extend the delivery time. Packaging is very good, all products have reached in good condition. Already tried. In combination with other products there is a visible effect after the first time. The smell is not very pleasant. This seller I order for the first time. I will order more. Seller recommend. Thank you.
5 Nov 2019 07:03
I haven't tried it yet. But it looks great very well packaged and as you can see it is full not spilled anything. Thanks to the store
25 Oct 2019 00:51
Shipping is very slow. Packaging is excellent. The skin does not irritate. What will be the effect, let's see.
9 Oct 2019 04:21
The parcel came quickly. Serum packaging is very neat: good cardboard, mica. In general, everything is ok. The store put 2 patches. Thank you. I'll try. If the review does not add, then the serum itself is excellent.
31 Aug 2019 18:36
Not try yet. Very happy with store sending fresh batch, with long expiry date. Will buy again if it work for me.
30 Jul 2019 04:29
The goods went for a long time... was not tracked .. Well packed .. hope corresponds to the description
29 Jul 2019 15:18
This serum with collagen and peptides i liked more than yellow with snail. Contained in a plastic container, with a convenient dispenser in the form of a pipette, the volume of 15 ml. Pipette is convenient to use. The consistency of the serum is thick, does not flow, quickly absorbed, not sticky. In the composition of many extracts, there are also synthetic ingredients (composition in the photo). The shelf life on the package is specified until 2022. Apply to a clean face, i have a combined skin type, i have enough moisturizing from this serum. Enough for about 3-4 weeks if you use 1 time a day. Allergies serum did not cause, new rashes did not provoke. When transporting, the packaging was slightly wrinkled, but the serum came whole. The store was honest, ordered by coupon.