We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of My Beauty (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mybeautygood.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good bag, but it is stiff and does not bend. The child will not fit, the teenager will be good
17 Jan 2020 04:28
The bag came quickly, took as a gift, everyone is happy
14 Jan 2020 03:46
Less than I thought. The phone and card are placed. The inner pocket is tiny and terribly uncomfortable. The material is not bad, the colors are bright. Description corresponds. Delivery to Rostov-on-Don about a month. The track was tracked, the store did not communicate.
13 Dec 2019 02:43
The bag is very funny, straight joyful)) the handbag itself is stiff, does not bend, everything is very high quality all is fine. Separately about the delivery-it's megastfast, got to Ukraine for 2 weeks! Amazing!
13 Dec 2019 02:22
It's okay. Very fast shipping
29 Nov 2019 06:05
Beautiful banana, bright colors. Adjustable handle, quality lock. Inside the additional compartment on the lock. I ordered a teenager-I went perfectly. Super fast shipping! 13.11 ordered, 29-came. Thanks to the store, big sales.
18 Nov 2019 11:29
Bag fire!!! As in the picture. I recommend!
4 Sep 2019 01:01
The goods came on time. Packed well, on the road is not deformed. The track was not tracked. Inside a small pocket, the size of a credit card. The belt is tight, without any protruding threads. The bag is very dense (i would compare with plastic, feels), the belt is adjustable in length, it is not unfastened (which is very not convenient to wear/remove). A lot of especially trinkets will not get there. The store is good, the goods without complaints.
27 Aug 2019 13:24
I really like it! Cute handbag
17 Aug 2019 05:18
Many thanks to the store for prompt delivery, ordered 08.08.19, and 17.08 already received in st. petersburg! True when ordering, immediately asked the store to send without delay, t. K. I really wanted to take a handbag on vacation. The parcel came much earlier than the expected time (it was declared 22-27 number) very satisfied with the ordered handbag. Quality pleases, the smell is minimal, i'm sure it will pass quickly. The front part of the bag is glossy, the whole bag is soft, pleasant to the touch. The only thing i want to warn is that the strap itself without a lock, only with adjustment, so dress only over the head. The colors are beautiful. Inside is one big department and another small with a zipper. The bag was packed in dust and polished, stuffed with paper. During the transportation did not crumple. Purchase is very satisfied! I recommend to everyone! And i'm sure that i myself will buy some handbag from this seller. Many bags do not happen!