We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of My Beauty (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mybeautygood.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well done! Extended Protection, SMS responds, the goods came well packed, or anything did not spill! Inst. There is no language on the Russian, but it's not scary! I will try, later I will write as an effect!
10 Nov 2019 21:20
It works! It doesn't give you a professional finish but it's coming, the result is not the same for all people, the boat yields 3 applications that will surely be for once a month, I applied it to my girlfriend and my sister, both with good results, keratin has a chocolate smell, CUA do applies there is not so much problem but when iron, it's very suffocating and your eyes burn, iron your hair outside if possible. (In the end, when combing and ironing leaves like a few balls don't worry it's keratin disappears in a few minutes). I certainly recommend it.
10 Nov 2019 12:27
Thanks, very exited, can’t wait to try it, leave more feedback after I will use it
25 Oct 2019 19:02
The truth is super super strong I couldn't stand it I did it outdoors and I was drowning it burned me the throat the eyes, never imagine he left so much gives very good results because if he leaves his hair very pretty but it's not worth it the penalty for suffering so much for the results
28 Sep 2019 11:54
It took a long time, nothing spilled. Stink luty i advise you to wear swimming goggles) pictures before after
25 Sep 2019 03:14
Came well packed. Like i'm gonna write it off. Thanks to the store.
11 Sep 2019 09:12
Keratin is not bad. The first 2 photos are taken before, the second 2 photos after. I will add feedback after washing
26 Jul 2019 12:46
Stinks so that you can die. Came for 23 days in kursk, the shipment was tracked. Now when the hair straightening procedure has been finished, when the hair is close to the face stinks so that the eyes are watered. Warnings: i thought i 'd come back when i applied keratin. Only diclofosai had the same feeling of keratin as cats drali's throat. It smelled so terrible that i thought i 'd finish it and wash it off. Do not apply such an infernal mixture alone. Night ahead, but i don't know how to sleep, stinks. I had to open the front door for the draft, it was impossible to breathe. I used to do the procedure at home with other keratin and there was no such terrible smell. Despite this terrible minus, there are pros: the hair really straightened, the shampoo is excellent (washed the hair to the creak), the product came quickly, everything was perfectly packed, nothing spilled. Keratin packs are enough for 5 times on the hair of medium length exactly. I do not advise, the smell is like poison.
19 Jul 2019 02:16
Excellent remedy! I tried 5% and i really liked it. now i decided to try the product with more concentration. For damaged hair is the best remedy. The main thing is to do everything exactly as written in the description or memo that the store sends. The product has very strong and unpleasant evaporation, when using a hair dryer and rectifier. Therefore, it is better to do everything on the street or in a very well ventilated room. You need to dye your hair before applying the product. You can not use those who are allergic to smells, pregnant. That the product lasts longer on the hair, you need to use special shampoos and balm. At me after the first application has already passed a month, the hair is certainly not straight, but soft and look more healthy. As they say the product has a cumulative effect, after several times, i'll try and look. Last photo after two days and washings. I could not pass three days, the party was hinted.
18 Jul 2019 07:07
Very fast delivery to holland, the product came very well protected. I haven't tried it yet. When i do, i'll tell you how it went.