We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of My Beauty (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mybeautygood.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came quite quickly (compared to others). Quality is very satisfied. Consumed economically, the brush is comfortable, the sequins are bright. Ideal for such a sum. Can be used both as eyeliner and as shadows. Keeps well, washed off easily, the product does not remain all over the face, as it happens with ordinary sparkles. In the photo from left to right, the usual application/shading.
16 Nov 2019 05:56
Everything is super, very resistant, I'll order more)
7 Nov 2019 10:58
The goods were not tracked, but came quite quickly)) freezes quickly, keeps well-satisfied!! I will order more other colors
7 Nov 2019 03:31
I thought it would be a little brighter. Come on. Fast shipping.
7 Nov 2019 00:51
Very cool eyeliner! Tried from a colleague, also took into work-as an accent: they are perfect! Washed off with water, but not teruk with humidity-do not crack. Color 01 is a transparent base, it has a white glitter dominant, and a little smaller pink and blue; 02 is a transparent base, it has a large silver glitter and a little more golden! Very beautiful bright color turns out!; 03-The base is slightly yellowish, the smallest copper-yellow glitter-the palest and boring color-does not shine, but only as a mother of pearl.; 04-Burgundy base with large silver and burgundy glitter, tinting a little skin in a bluish shade; 05-dirty gray base with silver large glitter and fine gold: similar to 02 but with a colored liquid base, Due to which the golden shade is stronger, not silver, as in 02.
21 Oct 2019 11:23
Muyyyy but that muyyyy contend with the product lasts 24 H +-and is of quality a little small but for the price is OK I will buy again
19 Oct 2019 23:10
Шла long. Itself is small, but I think enough for a long time. Allergies did not cause. For use: if not completely dry then smeared, you have to wait until completely dry for a couple of minutes.
15 Oct 2019 00:46
The order did not come, but the store returned the money.
25 Aug 2019 07:20
Glitter liked, delivery promised, sequins a little bit big, but This is still not a minus, quite persistent.