We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of My Beauty (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mybeautygood.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came all promised and excellent quality. My sister loved.
24 Jan 2020 04:18
Month. Track tracked. Excellent combination of price-quality. The seams are smooth, strong. Cord for power banks is attached separately, but it is even convenient if the child does not use the gadget. The socket is hidden behind the zipper, where the cord is placed, if it is not needed (it is very convenient not to interfere) for high school the most. The daughter is delighted.
25 Dec 2019 23:45
11.12-26.12, price 1215₽-for backpack, bag and pencil case. The store for work 5 *. Quickly, well packed, everything is neatly folded. More info: This backpack is certainly not for 5-6 kg school textbooks and supplies! I bought a light backpack for additional classes, so that the folder of plastic A4 fit + a couple of textbooks, the backpack coped with it! The fabric is soaked, there is no smell, it is stitched qualitatively, the belts need to sew they are hilly, on the dogs the decor of Leatherette is completely deshmansky. Lightning is very good for this price! Wire for wireless charging generally Super. Inside the fabric of norms. Of course, no orthopedic backrest, but also well since the backpack weighs 400gr, pockets more than, everything fit and sandals too, the pencil case is quite packed in a set of pens and pencils. Handbag over the shoulder is also normal.
21 Sep 2019 16:10
Prishol quickly (2 weeks) to ivanovo. Ordered at the same time with a kick and coctors, all put with a backpack. My daughter is very happy!
12 Sep 2019 12:35
The parcel was received 21 days after the order. I liked everything! To buy i recommend!!!
10 Sep 2019 22:54
Order received very quickly, all Corresponds to the description, the backpack is very roomy, the child is happy, the store many thanks for the quality and modest
29 Aug 2019 06:14
Backpack in itself a4, light and yakinny, took on 9 klas, to the kit to enter usb. Duge pre-satisfied with the purchase, i recommend the product.
28 Aug 2019 16:01
Is the backpack higher quality there is seen in life, really you will be surprised.
27 Aug 2019 13:08
Perfect order. Came just like I saw it online and even has a gift and usb cable attached to it. Delivery was fast and communication with store was good as well. Will definitely recommend, it just has a little smell. Smell of new materials aside from that it’s ok.
17 Aug 2019 00:31
Thank you to the store the package arrived quickly and in good condition I recommend it